Effective Date: 28 August 2024

Welcome to Mosm.lk. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our site.

1. Acceptance of Terms

By using Mosm.lk, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website.

2. Ordering and Payment

Payment: All payments must be made through the Mosm.lk website. We accept various payment methods as indicated on our site. You are responsible for providing accurate payment information and ensuring that you have sufficient funds to complete your purchase.

Order Confirmation: Once you place an order, you will receive a confirmation email with the details of your purchase. Please review this confirmation carefully to ensure accuracy.

3. Delivery

In-Stock Products: For products that are in stock, we aim to deliver within 3 business days from the date of order confirmation. Delivery times may vary depending on your location.

Back-Order Products: For products that are on back-order, the delivery time is estimated to be within 15 business days from the date of order confirmation. We will notify you if there are any significant delays.

Delivery Charges: Delivery charges, if applicable, will be added to your order total. The charges will be displayed at checkout before you complete your purchase.

4. Product Availability

We strive to maintain accurate stock levels. However, in the event that a product is not available after you place your order, we will inform you and provide options for a replacement or refund.

5. Returns and Refunds

Returns: If you wish to return a product, please contact us within 7 days of receiving your order. The product must be unused and in its original packaging. Return shipping costs are the responsibility of the customer unless the product is faulty or incorrect.

Refunds: Refunds will be processed to the original payment method within 7 business days after we receive the returned product. Please allow additional time for your bank or payment provider to process the refund.

6. Intellectual Property

All content on Mosm.lk, including text, images, logos, and graphics, is the property of Mosm.lk or its licensors and is protected by intellectual property laws. You may not use or reproduce any content without our prior written consent.

7. Limitation of Liability

Mosm.lk is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability for any claim related to your purchase is limited to the amount paid for the product in question.

8. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of the revised terms.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [Your Country].

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Mosm.lk

[email protected]

119/8, Kakunauyana, Loowala Road, Madapatha, Piliyandala. Sri Lanka.

Hot Line: +94 72 011 1 695