Privacy Policy for Mosm.lk

Effective Date: 28 August 2024

Welcome to Mosm.lk. At Mosm.lk, we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services.

1. Information We Collect

Personal Information: When you make a purchase or contact us through our website, we may collect personal information such as your name, email address, phone number, and shipping address.

Payment Information: We use third-party payment processors to handle financial transactions. We do not store your payment information directly. Payment details are securely processed by our payment gateway partners.

Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, pages visited, and the time and date of your visit. This helps us improve our website and services.

2. How We Use Your Information

Order Processing: We use your personal information to process and fulfill your orders, including shipping and handling, and to communicate with you about your order status.

Customer Support: Your information may be used to respond to your inquiries, provide customer support, and address any issues or concerns.

Marketing: With your consent, we may use your email address to send you promotional offers, updates, and newsletters. You can opt out of marketing communications at any time.

Website Improvement: We use usage data to analyze website performance and improve our services and user experience.

3. Data Sharing and Disclosure

Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are obligated to protect your information and use it only for the purposes for which it was shared.

Legal Requirements: We may disclose your information if required by law or to comply with legal processes, enforce our policies, or protect our rights, property, or safety.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Choices

Access and Update: You have the right to access, correct, or update your personal information. You can do this by contacting us through the provided contact details.

Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send you.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mosm.lk

119/8, Kakunauyana Loolwala Road,

Madapatha, Piliyandala, Sri Lanka.

Phone +94 71 524 8 524

+94 77 471 24 23

Site Contact : +94 72 0111695 (Hot Line)